When you can’t tap on someone’s shoulder, you need to have more automation in place to facilitate meetings and communications whether they are external sales meetings or meeting with prospects and opportunities.
Having a chatbot that can learn to respond intelligently to a question sounds nice. But… how will you get them to click and engage in the first place? Are your icebreaker statements and questions good enough? Are they relevant to the place/situation the person is in? Do they reflect
What if instead of focusing on chatbots and the tech, we started focusing on how to give excited prospects a guided tour of our site? Wouldn’t that lead us down a better path?